Fraud Prevention - Protect Your Accounts and Private Information

This page includes content to help you protect your accounts and private information. This is in addition to our Online Security page that provides information on how to protect yourself on the internet and while using BCT's Online Bankingn, what to do if you are become a victim of identity theft, and how to receive your annual free credit reports, among other helpful content.

TEXT "SPOOFING" 

Stay Alert! 

Some clients have reported receiving fraudulent text messages claiming to be from "BCT Online Security" or "BCT Fraud Center." These texts may be followed by a fake phone call, where the caller ID appears to be our official number (1-800-296-8431), but it is actually a scammer.

Helpful Reminders:

1. BCT will never call, text, or email you unsolicited and ask for your personal or account information.
2. Do not click on any links or phone numbers in texts claiming to be from BCT.
3. Do not answer or return calls from 1-800 numbers claiming to be from BCT.
4. Always call BCT’s Client Care Center directly at 1-800-296-8431 to verify any contact.

If you have any questions, please contact your branch or the Client Care Center at 1-800-296-8431.

BE AWARE.  BE SAFE.  BE SECURE.