Customer Care Center
Call to speak to a BCT Customer Representative:
Monday - Friday: 8:30am to 5:00pm
Saturday: 8:30am to Noon
- Local: 304-725-8431
- Toll Free: 800-296-8431
BCT 24-Hour Telephone Banking
- Account Access: 1-877-557-2424
Lost or Stolen ATM/Debit Card
- To report after hours & weekends:
Lost or Stolen BCT Visa® Credit Card
- To report 24 hours a day:
- Domestic calls: 1-800-883-0131
- International calls: 1-813-868-2891